By placing an order with SponsorGlobal, you confirm that you understand and accept these Terms of Service.

SponsorGlobal may update these terms when necessary. The latest version published on this page will apply to future orders and transactions.

Customers are responsible for ensuring that their use of SponsorGlobal services complies with applicable laws and the rules and policies of the relevant third-party platforms.

Prices, service availability, estimated delivery times and service specifications may change without prior notice.

Delivery times displayed on SponsorGlobal are estimates only. Delays may occur due to platform changes, supplier availability, technical issues, maintenance or other circumstances outside our direct control.

SponsorGlobal provides digital marketing and social media promotional services.

Services may include audience growth, engagement, content visibility, followers, likes, views, subscribers, comments and other related online promotional services.

Available services may vary depending on platform, supplier availability and market conditions.

SponsorGlobal does not guarantee that followers, viewers, subscribers or other users delivered through promotional services will interact with future content unless explicitly stated in the service description.

Customers are responsible for providing correct usernames, links, quantities and other information required to fulfil an order.

Private, deleted, restricted, incorrectly entered or inaccessible accounts and pages may prevent an order from being completed.

Customers should not place multiple orders for the same service and same URL simultaneously unless explicitly permitted in the service description, as this may interfere with accurate order tracking.

Digital service processing generally begins shortly after an order is placed.

Completion time depends on the selected service, quantity, platform and supplier availability.

Estimated delivery times are provided for guidance only and do not constitute a guaranteed completion deadline.

If an order cannot be fulfilled, SponsorGlobal may cancel the affected order and return the applicable amount to the customer's SponsorGlobal account balance.

Customers experiencing an issue with an order should contact support so that the order can be reviewed.

Funds added to a SponsorGlobal account are intended for purchasing services available through the SponsorGlobal platform.

Account balances cannot normally be transferred between users or withdrawn as cash.

Where appropriate, payment refunds may be returned to the original payment method in accordance with the Refund Policy below and subject to payment-provider requirements.

SponsorGlobal reviews refund requests on a case-by-case basis.

A refund may be considered in situations including:

• Duplicate or accidental payments.
• Technical payment errors.
• Payments charged incorrectly.
• Orders that cannot be fulfilled where account credit is not an appropriate resolution.
• Other exceptional circumstances approved by SponsorGlobal.

Where a refund to the original payment method is approved, processing times may depend on the bank, card network, payment provider or payment method used.

Completed digital services are generally non-refundable once delivery has been fulfilled.

Orders that are still processing are not automatically eligible for a refund solely because delivery is taking longer than expected. Customers should contact support first so the order can be investigated.

If an order is confirmed as non-deliverable, the applicable order amount may be returned to the customer's SponsorGlobal account balance.

Orders containing incorrect links, usernames, private accounts, inaccessible pages or other incorrect customer-provided information may not qualify for a refund if fulfilment was prevented by that information.

Nothing in this policy limits any mandatory consumer rights or dispute rights that may apply under applicable law or card-network rules.

If you believe a payment was unauthorized, duplicated, incorrect or associated with an unresolved service issue, please contact SponsorGlobal support before initiating a payment dispute whenever reasonably possible.

SponsorGlobal will investigate legitimate payment concerns and cooperate with payment providers, card networks and financial institutions where required.

Fraudulent activity, including the use of unauthorized or stolen payment methods, may result in account suspension or termination and may be reported to the relevant payment provider or authorities where appropriate.

Customers are responsible for providing correct order information, maintaining access to required social media accounts or pages and protecting their SponsorGlobal account credentials.

Customers are also responsible for ensuring that purchased services are suitable for their intended use and comply with applicable laws and third-party platform rules.

SponsorGlobal is not responsible for actions taken by third-party social media platforms, including account restrictions, content removals, algorithm changes, policy changes or other actions outside SponsorGlobal's control.

To the extent permitted by applicable law, SponsorGlobal will not be liable for indirect or consequential losses arising from the use of the platform or its services.

SponsorGlobal takes customer privacy seriously.

Personal information may be used for account administration, payment processing, order fulfilment, fraud prevention, customer support and compliance obligations.

SponsorGlobal does not sell customers' personal information to third parties.

Additional information about data handling may be provided in a separate Privacy Policy.